UID Nr. = VAT Nr. : ATU 142 07 605
FN 72182a Handelsgericht Wien
Limitation of liability
The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness or accuracy of any of the pages.
We as service providers are liable for our own content on these pages in accordance with general laws. However, we as service providers are not under obligation to monitor external information provided or stored on our website. Once we have become aware of a specific infringement of the law, we will immediately remove the content in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.
Limitation of liability for external links
Our website contains links to the websites of third parties (“external links”). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided. At the point in time when the links were placed, we did not recognize any infringements of the law. As soon as we get to know a law infringement, we will immediately remove the link in question.
The content and works published on this website are governed by general copyright laws. Any duplication, processing, distribution or any form of utilization beyond the scope of copyright law shall require the prior written consent of F. Trenka.
We process your data only on the basis of the applicable legal provisions (including, without limitation, Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General European Data Protection Regulation – GDPR), the Act on the Protection of Personal Data, original version Federal Law Gazette. I No.120/2017 (Data Protection Act 2000 – DSG 2000) or the Data Protection Amendment Act 2018, Federal Law Gazette No.120/2017 and the Telecommunications Act, original version Federal Law Gazette I No. 70/2003 (TKG 2003), each as amended from time to time).
Responsible for data processing is:
F.Trenka Chem.-Pharm. Fabrik GmbH
Telephone: +43 (0) 1/ 50503410 Contact person for your questions and inquiries:
Telephone: +43 (0) 1 / 5050341 12
Purpose and legal basis for data processing
We process personal data that we receive from you only to the extent and for the purposes you have consented to as well as on the basis of the lawful reasons set out in Article 6 (1) GDPR, primarily for the purpose of fulfilling the requirements of the contractual/business relationship and for the purpose of meeting various statutory obligations, as well as, in individual cases, based on legitimate interests. Personal data means information based on which a person can be identified, i.e. information which can be traced back to a specific person. This includes, in particular, name, address, e-mail address and telephone number.
We will pass on your personal data to third parties only if this is necessary for fulfilling the requirements of the contractual/business relationship. We will conclude a processing agreement with the processors (service providers) we rely on, which includes imposing a confidentiality obligation on such processors. Data transfer to countries outside the EU or EEA (so-called third countries) will take place only if necessary for fulfilling the requirements of the contractual/business relationship.
Storage of data
Your personal data will be processed, to the extent necessary, for the duration of the contractual/business relationship and beyond its termination in accordance with statutory retention and documentation obligations under, inter alia, the Austrian Business Code (UGB), the Federal Fiscal Code (BAO) and Delegated Regulation (EU) 2016/161 of 2 October 2015. Furthermore, statutes of limitation, which, for example under the Austrian Civil Code (ABGB), may apply for up to 30 years in specific cases, have to be taken into account as well with respect to storage periods. At F.Trenka internally the authorisation to access the personal data made available is given only to those staff members who have been trained specifically on data privacy guidelines.
Establishment of contact
Personal data will be recorded and processed on our website only if you disclose such information actively by filling in and submitting the relevant form on this website. Indirect personal information will not be processed; the only exception being the IP address, which needs to be stored for technical reasons.
When you establish contact with us by filling in and submitting the relevant form on this website, the following personal data will be collected:
When you establish contact with us (via contact form or e-mail), your personal data will be processed only for the purpose of processing your inquiry or in case follow-up questions arise.
We use the newsletter to keep you informed about us and our offers. If you would like to receive the newsletter, we need you to provide a valid e-mail address. We will not collect any further data unless you provide them voluntarily. These data will be used only for dispatching the newsletter and will not be passed on to third parties.
When you subscribe to the newsletter, we may store your IP address and the date of registration. We store this information only for evidentiary purposes, in case a third part misuses an e-mail address and subscribes to the newsletter without the knowledge of the authorised user of such e-mail address.
You can revoke your consent to the storing of the data, the e-mail address and its use for newsletter dispatch at any time. To do so, you can use a link provided in the newsletter itself or use the contact details above to communicate your wish to unsubscribe.
What data protection rights do you have?
Your rights regarding your personal data include the right of access pursuant to Article 15 GDPR, the right to rectification pursuant to Article 16 GDPR, the right to erasure pursuant to Article 17 GDPR, the right to restriction of processing pursuant to Article 18 GDPR, the right to data portability pursuant to Article 20 GDPR, and the right to object pursuant to Article 21 GDPR. In addition you have the right to lodge a complaint with the competent supervisory authority pursuant Article 77 GDPR. The competent authority in Austria is Österreichische Datenschutzbehörde (Austrian Data Protection Authority), Wickenburggasse 8,1080 Vienna.
You have to notify/communicate any changes in your personal data accordingly.
You have the right to revoke, at any time, any consent given by you for the use of your personal data. You can submit your request for access, erasure, rectification, objection and/or data portability – the latter being granted only if not giving rise to unreasonable effort – to the contact indicated above.
Access data / server log files
The website operator (or its webspace provider) collects data about each visit to the website (so-called server log files). Such access data include the web page accessed, file, date and time of access, volume of data transferred, notice of successful access, browser type plus version, user’s operating system, referrer URL (the website that linked to this page), IP address, and requesting provider.
The data collected in this way only serve for statistical evaluations and for improving the website’s operation and security and for optimising the website. However, the website operator reserves the right to analyse server log files at a later data if concrete evidence gives rise to a justified suspicion of unlawful use.
Embedding of third-party services and content
Third-party content, such as YouTube videos, Google Maps, RSS feeds or graphics from other websites, may be embedded in this online presence. This always involves the providers of such content (hereinafter referred to as “Third-Party Providers”) recording the user’s IP address. Without this IP address, they would not be able to send the content to the user’s browser. The IP address is therefore indispensable for displaying such content. We try to use only content the providers of which use the IP address solely for delivering such content. However, we have no control over Third-Party Providers storing the IP address, e.g. for statistical purposes. To the extent that we are aware of this ourselves, we make our users aware of this fact as well.
This web presence uses Google Analytics, a web analysis service operated by Google Inc. Google Analytics uses so called cookies, text files stored on the users’ computers which allow website traffic to be analysed. The information generated by the cookies about user traffic on this website is generally transferred to a Google server in the USA and stored there.
If IP anonymisation is enabled on this website, however, Google will truncate the user IP address in European Union member states or other European Economic Area countries before such transfer. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. IP anonymisation is enabled on this website. At the instruction of the operator of this website, Google will use this information to analyse user traffic on the website, to compile reports on website activities and provide other services related to website and internet traffic to the operator of the website.
The IP address submitted by your browser within the framework of Google Analytics will not be combined with other data held by Google. Users can prevent cookies from being stored on their computers by changing the settings of their browser software accordingly. However, this web presence draws the user’s attention to the fact that if they do, they might not be able to fully use all the functions of this website. Users can furthermore prevent the forwarding of the data generated by cookies and relating to their use of the website (incl. their IP address) to Google and the processing of such data by Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
For more information on data use for advertising purposes by Google, settings and ways to object to the use of your data, please visit the following Google websites: https://www.google.com/intl/de/policies/privacy/partners/ (How Google uses data when you use our partners‘ sites or apps), http://www.google.com/policies/technologies/ads (Advertising), http://www.google.de/settings/ads (Managing the information Google uses to show you ads) and http://www.google.com/ads/preferences/ (Ads personalization).
As an alternative to the browser add-on, or in browsers on mobile devices, click this link, to prevent Google Analytics to collect data on this website in the future. This involves an opt-out cookie being stored on your device. If you delete your cookies, you will have to click on this link again.